Assistant Director, Day Operations

University of Pittsburgh   Pittsburgh, PA   Full-time     Management
Posted on April 2, 2024
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Assistant Director, Day Operations



The University of Pittsburgh is seeking an Assistant Director for Day Operations for the William Pitt Union and O’Hara Student Center. The incumbent will be responsible for assisting the Associate Director for Student Unions with the supervision and management of the daily operations of both facilities which includes the supervision of approximately 60 part-time student employees as well as budgetary and event planning responsibilities.

The Assistant Director manages recruitment, selection, training, evaluation, and scheduling of all student staff with support from two other Assistant Directors. The Assistant Director manages the Ticket Office and reconciles daily sales as well as assists with the management and daily operation of the game room, Nordy's Place, including the Commuter Student Lounge, snack bar, programming, and equipment/game rentals.

The Assistant Director assists with administrative tasks including (but not limited to) processing payroll, managing the building access system, coordinating security details for events, developing policies and procedures, along with purchasing and contracts.

The Assistant Director works with the Student Union Reservations Office to schedule event space, including utilization of the event scheduling system (EMS). This position routinely meets with customers in regard to planning of events; assists in preparing set-ups and the daily event schedules; and works closely with Facilities Management, catering, and Event Productions.

The Assistant Director supports the Division of Student Affairs and Involvement and Student Union projects, programs, and events as needed.


Job Summary

Assists with managing day-to-day operations related to the Student Union and serves as the after-hours first point of contact. Implements student programming and services and collaborates with internal and external contacts. Coordinates events and ensures adherence to policies, procedures, and expectations. Assists with managing the operating budget, payroll, and related expenditures and performs associated financial duties. Orders supplies, coordinates facilities work requests, and performs administrative duties.


Essential Functions
  • Assists with managing day-to-day operations related to the Student Union and supervising student employees
  • Shows and schedules event spaces; assists in preparation of event schedules and all necessary event set ups, custodial.
    services, and food services
  • Ensures that facility use and operations adhere to established policies, procedures, and customer service.
    expectations; contributes to implementing quality improvements.
  • Assists with managing the operating budget, payroll, and related expenditures.
  • Orders supplies and equipment; assists in coordinating facilities work requests.
  • Part of the team that assists with the after-hours first point of contact for all fire, police, and emergency incidents.
  • Performs other administrative tasks not limited to coordinating student organization spaces and storage,
    managing the building access system, and supporting other related operations as directed.

Physical Effort
  • ability to lift up to 25 lbs
  • ability to traverse campus

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.


The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.



Assignment Category: Full-time regular

Job Classification: Staff.Student Union Program Manager

Job Family: Campus Operations

Job Sub Family: Facilities

Campus: Pittsburgh

Minimum Education Level Required: Bachelor's Degree

Minimum Years of Experience Required: 3

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Monday - Friday 8:30am - 5pm

Work Arrangement: Monday - Friday 8:30am - 5pm

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume

Optional Documents: Cover Letter





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